tk68's Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how tk68 collects, uses, and protects your information.
1 Introduction and Scope
tk68 ("we", "our", or "platform") provides a safe and reliable online gaming service for users in Bangladesh. This privacy policy ("policy") describes how we handle your personal information when you use our website, application, or related services.
This policy applies to all individuals who use our services — registered members, visitors, and anyone who contacts us. By using our services, you agree to the terms of this policy.
We always manage your information in compliance with applicable data protection laws and regulations. Our commitment to your privacy is an integral part of our service.
2 What Information We Collect
tk68 collects only the minimum information necessary to provide its services. The types of information collected are described below:
| Type of Information | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, user ID, date of birth | Account creation and age verification |
| Contact Information | Email address, mobile number | Account verification, support, and notifications |
| Financial Information | Mobile banking transaction identifiers | Processing deposits and withdrawals |
| Technical Information | IP address, device type, browser | Security, fraud prevention, and service improvement |
| Usage Information | Gaming history, session duration, preferences | Responsible gaming monitoring and personalised experience |
Important: We never collect or store your full payment account details or PIN numbers. All financial information processed through bKash, Nagad, Rocket, or Upay is handled within the secure environment of the respective payment provider.
3 Methods of Data Collection
Information You Provide Directly
You provide information directly when you register with us, log in to your account, carry out transactions, or contact our support team.
- By filling in the registration form
- Through deposit and withdrawal requests
- By contacting support
- During the identity verification process
Automatically Collected Information
Some information is collected automatically while you use our services. This involves the use of cookies and similar tracking technologies.
- Log files and server data
- Cookie and session data
- Device and browser information
- Navigation behaviour on the platform
Information Received from Third Parties
Limited information may be received from partners involved in identity verification, fraud prevention, or responsible gaming.
- Payment processing confirmations
- Identity verification agencies
- Anti-fraud services
Cookie Policy Summary
We use cookies to improve your experience and to keep our services running properly. You can manage cookies from your browser settings, though some services may be limited as a result.
- Essential cookies (session management)
- Functional cookies (saving preferences)
- Analytics cookies (service improvement)
4 Purpose of Using Your Information
tk68 uses your personal information for the following legitimate purposes:
Managing accounts, processing transactions, and ensuring gaming services run smoothly.
Ensuring that only users aged 21 or above can access the services.
Protecting the security of accounts and transactions and detecting unlawful activity.
Monitoring unusual gaming behaviour and providing necessary support.
Resolving your queries and complaints promptly.
Improving user experience and platform functionality.
Complying with applicable laws and regulations and meeting legal requirements.
Sharing relevant offers and updates based on your consent.
5 Sharing and Disclosure of Information
tk68 does not sell or rent your personal information to third parties for commercial purposes. Information may be shared on a limited basis in the following circumstances:
Service Provider Partners
Necessary information is shared with trusted partners to deliver core services such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, technical infrastructure, and cybersecurity. These partners are contractually bound to follow our guidelines and privacy standards.
Legal Requirements
Information may be disclosed to meet legal obligations in response to valid requests from law enforcement agencies or judicial authorities. This also applies to investigations into fraud, money laundering, or other unlawful activity.
Business Changes
In the event of a merger, acquisition, or transfer of assets, your information may be transferred to the new entity. However, compliance with the terms of this policy must be assured and you will be notified in advance.
With Your Consent
Outside of the circumstances above, we do not share your information with third parties without your explicit prior consent. You may withdraw any consent you have given at any time.
6 Data Security Measures
tk68 applies industry-standard technical and administrative measures to protect your personal information. The key components of our security framework are:
256-bit SSL encryption used for all data transfers.
Advanced firewall and intrusion detection systems.
Round-the-clock security monitoring and alert systems.
Strict role-based access policies and audit logs.
While we take the utmost care to protect your information, no data transfer over the internet or electronic storage can be guaranteed to be 100% secure. In the event of a security incident, we will act promptly and notify you in accordance with applicable law.
7 Data Retention Period
We retain your personal information only for as long as necessary. Information is retained according to the following policy:
- Active account data: Full information is retained for as long as the account remains active.
- Closed account data: Information is retained after account closure for as long as required to meet legal obligations, resolve disputes, and enforce our agreements.
- Financial transaction records: Retained for a defined period in line with anti-money laundering (AML) and other financial regulations.
- Marketing data: Deleted as soon as you request to opt out of marketing communications.
- Technical log data: Generally deleted automatically after a short period, unless longer retention is required for a security investigation.
8 Your Rights as a User
You have the following rights regarding your personal information. To exercise these rights, please contact our support team.
Right to Access
You may request to know what information we hold about you and ask for a copy of that information.
Right to Rectification
You may request correction of any inaccuracies or incomplete details in your personal information.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted, subject to legal obligations.
Right to Object to Processing
You may object to the processing of your information for marketing purposes and request to opt out of marketing communications.
Right to Data Portability
You may request your information in a structured, commonly used, and machine-readable format.
Right to Restrict Processing
In certain circumstances, you may request that processing of your information be temporarily suspended.
To exercise your rights: Email [email protected] or contact us via live chat to exercise any of the rights listed above. We will respond to your request in a timely manner in accordance with applicable law.
9 Protection of Minors
tk68's services are intended solely for users aged 21 or above. We do not knowingly collect personal information from minors. Age is verified during the registration process.
If we become aware that we hold information belonging to a minor, that information will be deleted immediately and the associated account will be closed. If a parent or guardian believes their minor child has used our platform or provided information, please contact [email protected].
10 Changes to the Privacy Policy
tk68 may update this privacy policy from time to time. Changes will be published on this page. For significant changes, we will send a notification to your registered email address.
Continued use of our services after a revised policy is published will be considered as your acceptance of the new policy. We therefore recommend reviewing this page regularly.
We can provide previous versions of this policy upon request.
11 Contact Us
Questions or complaints about privacy?
If you have any questions or concerns about this privacy policy, the processing of your information, or your rights, please contact us. Our support team provides assistance in both Bengali and English.
To learn about our other policies — Terms & Conditions and Responsible Gaming pages.